All too often we are called in by customers on jobs that have gone bad from the start. These jobs have often been worked on by remodeling contractors that never finished the job. Sometimes the customer has tried to self-perform by hiring subcontractors. However, normally, it is a result of contractors that did not have the specialized knowledge needed to provide this type of remodeling resulting from water, fire or storm damage. It takes special knowledge and understanding of the science behind this type of remediation and restoration and most contractors are not specialized in this type of work. For example, smoke odor resulting from a fire does not just "go away" over time, but must be properly removed or sealed to eliminate the source. Often, general contractors may not be aware of this, causing you problems.
Additionally, your contractor must understand the insurance claim process and be able and willing to be the liaison between you and the insurance company. The contractor will use his experience to access the job to make sure all items are covered. We at GRAP Restoration take the time to meet the insurance adjuster and home or business owner on the job and personally work with them to come up with a fair estimate for all parties involved. This insures that your property is returned to its original condition and the insurance company has fulfilled its obligation; which was the goal in the first place!
Know your limitations and get proper help the first time!